we are re-opening on 4th july - book a visit!

Safety Information

Last updated on 2nd July 2020
We are excited to re-open the vineyard for tour and tasting experiences from 4th July 2020. The safety of our customers and staff is our top priority, so please be assured that we will follow all government guidelines regarding COVID-19. We have put careful measures in place to allow you to visit us safely, to enjoy time outside with family and friends, and to relax with a glass of wine. Please read the following very important information before making a booking, and if you have any questions about your visit please do not hesitate to contact us.

Our safety promise to you

We will:
 
1. Constantly monitor and follow government advice, complete the COVID-19 risk assessment, and adapt our protocols accordingly. 
 
2. Clean all high-use 'touch point' areas such as door handles, handrails and toilets every 1 hour, and sanitise tables and chairs between each booking.
 
3. Practice social distancing at all times and ensure that all common areas are set up to allow for social distancing at 2m.
 
4. Have measures in place to allow visitors to practice good hygiene throughout your visit.
 
5. Provide hand sanitisers at all entrances and exits.
 
6. Ensure that our staff wash their hands, use hand sanitiser as required, and wear face masks and gloves if necessary (according to our risk assessment), and are fully trained on the new protocols.
 
7. Request that our guests ensure they only visit if they are not experiencing any symptoms of Covid19 and request that any guest who may feel unwell during their visit makes themselves known to us immediately.

Please note...

- Currently, only outside areas are available to visitors and you will not be able to enter our visitor's barn. A portaloo is available and will cleaned every hour, but we are unable to clean toilets after every use. 

- We are only accepting card payments, not cash, and our card machines will be sanitised after every sale.

- Guests attending tours and tastings will be part of a small group (max 10 people for tours in July, to be reviewed for subsequent dates) to ensure social distancing measures can be followed, and will be seated at a safe distance (2m) from other guests. Tables and chairs will be sanitised after use. 

- A tour and tasting experiences will take place outside where possible, under a gazebo in the event of wet weather, or in our tasting room on socially distanced tables if government guidance allows.

- Visitors are not permitted to bring their own drinks or picnics to the vineyard at the current time, but can pre-order food to enjoy at the vineyard - wine and soft drinks will be available to buy on the day.

- Children are welcome at the vineyard if you are reserving a table, however our guided tour and tasting are not suitable for those with children.

- Well behaved dogs on leads are welcome - please clear up after your dogs and take all poo bags away with you.

- We want Albury to remain a safe, and clean place for visitors so please take your rubbish away with you, thank you.

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