Safety Information

Safety measures

We politely request that you please read the following important information before making a booking with us:-

• All visitors must follow government guidelines and social distancing measure applicable at the time of the visit.
• People visiting us from April 17th should be aware that only the outside areas of the vineyard will be open. Any events or group tastings scheduled between 17th April and 16th May will take place outside. Food and drink can be purchased from us and consumed on the premises however guests must order whilst seated at their table. Please note that we use the 'Dines' ordering system - you may like to download the app in advance of your visit.
• Guests are advised to book their visit in advance. In accordance with government guidelines, we are only able to accept bookings for groups of up to 2 households, or according to the 'rule of 6'. 
• Food and drink must be ordered by, and served to, customers who are seated.

Please note...

- In line with the latest government guidance, guests will be asked to wear face masks when entering the building and whenever they are not seated at their table for example when walking to the loos.

- We are only accepting card payments, not cash, and our card machines will be sanitised regularly.

- Children are welcome, however they must remain seated at your table and supervised at all times. 

- Well behaved dogs on leads are welcome in outside areas - please clear up after your dogs and take all poo bags away with you.

Our safety promise to you

We will:
 
1. Constantly monitor and follow government advice, complete the COVID-19 risk assessment, and adapt our protocols accordingly. 
 
2. Clean all high-use 'touch point' areas such as door handles, handrails and toilets every 1 hour, and sanitise tables and chairs between each booking.
 
3. Practice social distancing at all times and ensure that all common areas are set up to allow for social distancing at 2m where possible, and at least 1m otherwise.
 
4. Have measures in place to allow visitors to practice good hygiene throughout your visit.
 
5. Provide hand sanitisers at all entrances and exits.
 
6. Ensure that our staff wash their hands, use hand sanitiser as required, and wear face masks and gloves if necessary (according to our risk assessment), and are fully trained on the new protocols.
 
7. Request that guests do not visit if they or any member of their household are experiencing any symptoms of Covid19 and request that any guest who may feel unwell during their visit makes themselves known to us immediately.

8. Temperature check all staff and visitors entering the vineyard.

9. Record contact details of visitors according to NHS test and trace procedures.